• SENDIASS Spotlight - Nov 25

    … SENDIASS update It’s been a busy time for Norfolk SENDIASS! Over September and October, we supported 353 parent/carers through our Helpline, arranged 499 appointments with our Advisors, and met 61 parents/carers at Library Drop ins. Our current wait times continue to be longer than we would like …

  • Book an Appointment

    … online and then contact us on 01603 704070. Please note: we cannot guarantee that an earlier appointment will be available within your required timeframe. Earlier Appointments We are unable to offer a waitlist for earlier callbacks or appointments. However, you are encouraged to regularly check for cancellations. You can do …

  • Types of discrimination

    … Example: A place of learning expects every child or young person to maintain 100% attendance. A disabled child or young person who has regular medical appointments cannot realistically meet this target, placing them at a disadvantage. Although the aim (improving attendance) is legitimate, the requirement may not be proportionate, and …

  • Engagement and Advice Team (E&A)

    … help - How can I get information and support? Watch our online bite-size video's, get information and access useful links - Face to face booked appointments Book a face to face appointment at a local Family Hub - Engagement and Advice Library drop-ins and outreach Find out where you can …

  • What is a Learning Disability Annual Health Check?

    … disabilities Reasonable Adjustments in Healthcare Healthcare providers are legally required to make reasonable adjustments under the Equality Act 2010. These may include: - Longer or double appointments - Priority or quiet waiting areas - Easy read or visual communication - Appointments with familiar staff - First or last appointment slots of the day - Support with …

  • Who are we and how can we help?

    … at Library's across the County to answer any questions you may have, advice and signposting to further support. These are first come first served appointments. Please be aware the sessions will be restricted to 20 minutes during busy times. Find out more about library drop-ins One off support …

  • SENDIASS Spotlight - Sep 25

    … our Annual report We have now published our 2024/2025 Annual report, the whole report can be found on our website along with previous years. But here are some highlights from this years report: 1893 people booked appointments during this period, this is a 0.2% increase. Over the cour

  • Meet the Team

    … SENDIAS Advisor David Bingham SENDIAS Advisor Imogen Pagendam SENDIAS Advisor Amy-Lou Mulligan Helpline Advisor Bridget Robinson Engagement and Advice Worker Sally Bailey Engagement and Advice Worker Emma Henry Engagement and Advice Worker Contact us for information and advice Book an appointment Telephone: 01603 704070 Email: norfolksendiass@norfolk.gov.uk

  • Norfolk SENDIASS Policies

    … what as a service user you can expect from us. Complaints policy How to make a complaint. Booking policy Our policy when booking a helpline appointment Disclaimer and privacy statement This Privacy Notice explains how we use information about you and how we protect your privacy. Respectful and safe environment …

  • Home

    … zone Watch our bite-size training videos, access our information pages, booklets, frequently asked questions, useful links and details of any upcoming training. - Book an Appointment Parents / carers or young people can book an appointment with a SENDIASS advisor. - Face to face library drop-ins Come and chat with an …

  • SENDIASS Spotlight - March 26

    … our fingers crossed that the sunshine sticks around in the lead-up to the school break! We’ve recently seen a significant increase in Helpline appointment bookings, which means our waiting times have grown. We’re working hard to reduce the delay by offering additional Helpline calls whenever we can …

  • Elective Home Education

    … a form of ‘off-rolling’, if you are feeling under pressure to do this get in contact with us at Norfolk SENDIASS by booking an appointment with an adviser through our website. • It is a parent/carers responsibility to ensure that their child of compulsory school age is properly educated …

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